Privacy Policy

Policy Effective as of June 1, 2015
MURFIELD INVESTMENT AG, a Switzerland Corporation DBA MITTERE takes your Privacy very seriously. This Privacy Policy applies to the Site, ‘Site’, by definition for this agreement includes our Service application(s) available via internet/web access, mobile and smart phones, tablets, or any other technology that allows you to access the Service, which exists now or in the future. This privacy policy describes how MITTERE collects and uses the personal information you provide on our web site. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
We are committed to protecting our customers privacy and security. This Privacy Statement explains what personal information we collect about you, with whom we share it, and how you can direct us not to share certain information with certain parties. "Personal Information" refers to information such as name and email that can be used to identify an individual. You should read this Privacy Policy in its entirety. Certain sections may apply differently to residents of different jurisdictions.
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Information We Collect

• Information that you provide us in the course of using the Service to validate your identity for the safety and security of establishing your Account with the Service, such as your full name, address, e-mail, telephone number, date of birth, credit card number, identification number. • Third party personal information such as your recipient's full name, address, email address, telephone number, bank account information, identification number. • Information about your usage of the Service, including your transaction history, and how you choose to pay/fund your remittance, and to whom you use the Service to send or receive money, along with the recipients collection method. • Information that we indirectly obtain from you, such as the hardware and software you use when accessing the Service, your IP address, phone number and geolocation data obtained from your mobile device, the pages you access on this website, and other websites that you visit prior to accessing the Service.
We gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, verify security, and to improve marketing, analytics, or site functionality.

Why We Collect Information

• To process your transactions
• To verify your identity
• To collect payment for your use of the Service
• To troubleshoot problems with the Service
• To detect and prevent fraud and other illegal uses of the Service
• To send you marketing notices, service updates, and promotional offers
• To send transaction alerts to you and/or the recipient of your remittance

How We Share Information with others

We do not sell, share or rent the information we collect to third parties for their promotional purposes unless we receive your permission to do so. Nevertheless, we may share information about you (including nonpublic, non-personally identifiable information) with:
• Third-party service providers under contract with MITTERE that help us with our business operations, such as transaction processing, fraud prevention, collections, email communications, live chat and marketing.
• Third-parties that we partner with to offer additional products and services, such as long-distance telephone minutes, but only when you elect to receive information about those additional products and services.
• Law enforcement and government officials, but only in connection with a formal request, subpoena, court order, or similar legal procedure, as well as circumstances where we believe in good faith that disclosure is necessary to comply with the law, report suspected illegal activity, or investigate violations of our User Agreement.

Access to your Information

You can access, modify or update or delete your personal information submitted on our Site by contacting us directly by using the contact information listed below. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


The security of your personal information is important to us. When you enter sensitive information on our site, we encrypt the transmission of that information, so all information sent between your web browser and our website remains private and secure.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us.
The servers MITTERE uses to store your information are protected both physically and electronically. In addition, they reside behind a firewall and are not directly connected to the Internet. We also regularly audit our security policies to ensure the continued protection of your personal data.
All MITTERE employees pass financial and criminal background checks as a condition of employment.

Choices You Can Make About Our Use of Your Information

Laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may restrict is as follows:
• If, after giving us your permission to share your personal information with third parties, with whom we market our jointly offered products, you later decide that you no longer want us to share such information, you may contact us by mail at MURFIELD INVESTMENT, attn: Customer Service, Bahnhofstrasse 21, 6300 Zug, Switzerland.